Shipping us your parts
We recommend you use UPS or Fed Ex for shipping your parts to us. Inside the
box, in an envelope, include your name,
Day time phone number, make and model of the parts.
Also an accurate parts list, including each nut, bolt and washer
as separate parts. All parts should be fully disassembled.
Before we do any work to
your parts
It may take a day or two, to get your parts unboxed, pictured, and inventoried.
We will give you a call with an accurate price on the parts. We WILL NOT do any
work on your parts until we get a firm OK from you first, along with a deposit
of half down.
If at that time, you do not want us to do your work,
for one reason or another, we can ship you your parts back.
The only charge you will have is the return shipping, and handling.
How an order is priced
Prices are determined by size, condition and desired
finish quality for each piece. Some parts have a set price,
others need to be seen by us to determine how much
work will be needed complete the piece.
Quality of Finish
Unlike factory production plating, if we handle the plating for you, your parts
will be plated with the highest quality materials available.
The result is a deep, high-luster, show-quality finish.
Plating of Pot Metal Parts
Due to the natural deterioration of this metal,
it requires a great deal of work and time to restore.
We can sand out as many pits as possible,
have the cracks repaired and then fill pits by hand filing and polishing.
Sometimes parts may be too deteriorated to restore.
In a case like that, we recommend the parts be
replaced with better cores, that the customer supplies,
for the best job possible.
Plating of Steel Parts
These parts are priced on average to good condition.
Badly pitted parts will be priced accordingly.
All parts need to be fully disassembled.
Completion Time
In-shop time varies upon size and type of job.
All jobs are completed in the order they are received.
Restoration of pot metal, repair work and show quality finishes
take a great deal of work and time to complete.
PLAN AHEAD, don't wait until the last minute to do your chrome work. Rushing us
to complete your order could result in a lower quality than could be given with
the proper amount of time needed to complete your order. You will be given an
ESTIMATED TIME to complete your order. We strive to do a quality job rather
than meet a deadline! Polish only job can be
completed faster than a job that has to be polished
and then chromed. Turn around times vary, depending on the time of year, and our
back log at the point in time you send in parts. We cannot guarantee completion
dates, only estimates,
e.g.. 1-2 weeks on a polished finish, 4-6 weeks on a plated finish.
Payment
Due to the rising number of people who either run out of money,
lose interest, or for what ever reason, decide they do not want their parts
after we have completed the order, we are forced to require a 50% deposit before
any work begins! Deposit is non-refundable if work has already begun on
order. We accept Visa, MasterCard, American Express, money orders, or
certified check. Personal checks are accepted, however, processing or shipping
of order will be delayed in order for check to process.
Freight
Policy
We will return your parts UPS. Claims for items damaged in
transit must be filed directly with the carrier.
Important! We are not responsible for packages after they are shipped,
insurance is highly recommended.
There are no refunds from us for lost or damaged packages.
Reinstallation
Your parts are plated with a great deal of plating which is much
thicker than factory production plating. Most problems begin
around bolt and screw holes. Always use washers under bolts and screws. Be
careful not to over-tighten which can cause cracking around the hole. We will
not be responsible for improper installation using bolts and screws.
Care Of Your Parts
We recommend you maintain your polished and chromed
parts often by using a polish, such as X-Treem.
We keep this product on hand for your convenience.
Warranty
Plating is guaranteed to be free from defective workmanship to
the original purchaser. Under this warranty the part will be
processed, at our option, without charge for the plating. The part must be
returned to us with a copy of the original invoice.
This warranty does not apply to plating that has been misused or abused. The
warranty covers a period of one (1) year from the date the part was originally
processed, not from the date installed. We will not pay for disassembly and/or
assembly costs.
This is a one (1) year limited warranty.
No other warranty is either expressed or implied.
